Return/Exchange Policy

Shipping & Returns FAQs

1. How do I return an item?
If you'd like to return an item, please WhatsApp us on the customer support number provided on our website. Our team will guide you through the process.
2. Is there a return shipping fee?
Yes, if you choose to return an item and want us to ship a replacement back to you, a ₹100 shipping fee will be charged.
3. What if I receive a defective item?
We take utmost care in quality checks, and defects are rare. However, if you find any issue, please ensure to take an unboxing video at the time of receiving the parcel. This video is necessary for us to assess and resolve the issue from our end.
4. Do I need to courier the return myself?
Yes, customers are required to courier the product back to our store address. Our team will share the details once you contact us via WhatsApp.
5. How will I receive the bill or invoice?
All bills and invoices are shared through WhatsApp. Kindly make sure you provide your correct WhatsApp number at checkout to avoid any delay or miscommunication.

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